General Shipping
HK/Mainland China Shipping
International Shipping
All orders placed on our website are dispatched from our Hong Kong warehouse located in Kowloon, HK. Orders are processed within 1-2 business days after your purchase is made (excluding weekends). Once your watch is actually shipped, please allow 24-48 hours for your tracking details to update. If you have not received your delivery within the number of days indicated above please contact our HK customer care at:
All orders in the Hong Kong or Mainland China are shipped via SF Express. Expected time to process and ship orders for HK or Mainland China customers is 2 to 3 working days. We aim to actually deliver your product(s) within 3 to 5 working days following the date your order is placed. Please note that Saturday and Sunday are not considered as working days. Purchases made after 12pm HKT will not be shipped out until at least the next day. If you order after 12pm HKT on a Friday, your order will likely be shipped out on the following Monday.
Orders placed outside Hong Kong will be delivered anywhere from 10-20 business days from the date that it is shipped out (if you choose free shipping), not necessarily from the date that it is placed. Shipments outside of Hong Kong may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country, we are not able to supply an estimated cost. All customs, taxes, import duties, or any additional charges by your local government are the responsibility of the recipient. There is a chance that you will not get charged duties/customs fees, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive this money. The funds go exclusively to your own government. Please contact your customs office for more information.